Digital Transformation Insights

Thu, 05 Jul 2018

How Digital Transformation Affects the CPG Industry

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Digital disruption impacts every aspect of business—from communicating with your customers to reinventing business models, to creating new products or entering new markets. Today 89% of enterprises intend to adopt or have already adopted a digital-first business strategy in order to truly transform their business. The drivers of digital growth have undergone a rapid and massive transformation where disruptors have created new business models based on an agile operating structure that successfully engages in a larger ecosystem by unlocking new sources of value.

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Tue, 09 Jan 2018

Reinvision the CPG Industry with Augmented Reality

Rethink CPG industry with Augmented Reality

The consumer packaged goods (CPG) industry is undergoing a major transition as next generation of customers are becoming major drivers of new digital experiences through omnichannel retailing, eCommerce and mobile platforms. Based on increasing demand, CPG companies have to create new products leveraging the next generation of digital technologies to deliver hyper-personalized customer experiences. The key to creating a digitally transformed CPG company is to build upon new business strategies to define and execute new construct of capabilities. This allows CPG companies to powerfully engage with customers, integrate digital at the core of their business and ideate new business models including new services and products.

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Wed, 29 Nov 2017

Five Digital Trends Revolutionizing the Restaurant Industry

Digital Trends in Restaurant Industry

 

To remain competitive in today’s digital age, restaurants need to effectively take inspiration to analyze and respond to latest digital trends in order to deliver highly-personalized guest experiences. From mobile-first to AI-first, a wide range of emerging digital technologies are set to transform restaurant-guest interactions. The end-to-end dining experience from touch-screen tablets to ordering through a chatbot, and from mobile tracking to guest loyalty, restaurants have transformed from traditional to digital operations. The emergence of promising new digital technologies such as Artificial Intelligence, Mobile and Cloud-First, APIs and Microservices, Augmented and Virtual Reality intertwined with data is transforming how restaurants operate to deliver great guest experiences.

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Mon, 30 Oct 2017

How Augmented Reality can improve customer experience

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From mobile-first to AI-first, a wide range of emerging digital technologies are set to transform how brands interact with their customers. Virtual reality (VR) and Augmented reality (AR) are the latest technologies to be heralded as game-changing, offering businesses the prospect of creating new, immersive customer experiences. Augmented reality is quickly becoming an important technology in the enterprise, thanks to the launch of iPhone X packed with augmented reality features. By 2019, AR, VR, and mixed reality solutions will be evaluated and adopted in 20% of large-enterprise businesses, predicts Gartner.

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Posted by Michael Levine on 12:39

Labels: CX, AR

Fri, 15 Sep 2017

New iPhones make Augmented Reality a Mainstream Reality

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Apple packed its latest iPhone X with augmented reality, betting the evolving technology will change the course of mobility across the globe. With the intention of bringing augmented reality technology to the masses Apple unveiled three new smartphones citing it to be the best way for consumers to interact with AR apps.

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