Digital Transformation Insights

Tue, 28 Mar 2017

Infographic: The State of Chatbots

Chatbots can not only understand their users but also constantly learn, predict, and adapt to create highly accurate, personalized offerings for customers. Fueling its growth are the explosion of messaging apps, social media, mobility, cloud, the Internet of Things, and landmark breakthroughs in artificial intelligence (AI) techniques like machine learning, natural language processing, and neural networks.

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