Digital Transformation Insights

Thu, 14 Dec 2017

Infographic: The State of Guest Experiences in Restaurants

digital-restaurant-menu-tablet.jpg

Leading Fortune 500 companies are investing in key digital technologies to automate business processes in order to improve their customer experiences. To remain competitive in today’s digital age, restaurants need to effectively analyze and respond to the proliferation of consumer’s digital devices, to anticipate their preferences and deliver an inspiring guest experience. Restaurants need to adapt to the latest digital technologies, adopt digital at the core of their business processes and embrace artificial intelligence, cloud-first and mobile-first approaches to invent, develop and deliver new standards of customer experiences.

Read More

Posted by Saharsh Borar on 09:42

Labels: infographics, CX, restaurants, Guest Experience

Wed, 29 Nov 2017

Five Digital Trends Revolutionizing the Restaurant Industry

Digital Trends in Restaurant Industry

 

To remain competitive in today’s digital age, restaurants need to effectively take inspiration to analyze and respond to latest digital trends in order to deliver highly-personalized guest experiences. From mobile-first to AI-first, a wide range of emerging digital technologies are set to transform restaurant-guest interactions. The end-to-end dining experience from touch-screen tablets to ordering through a chatbot, and from mobile tracking to guest loyalty, restaurants have transformed from traditional to digital operations. The emergence of promising new digital technologies such as Artificial Intelligence, Mobile and Cloud-First, APIs and Microservices, Augmented and Virtual Reality intertwined with data is transforming how restaurants operate to deliver great guest experiences.

Read More

Posted by Michael Levine on 09:00

Labels: digital transformation, Microservices, Mobile Strategy, Chatbots, Cloud Migration, CX, restaurants, AI, AR, Virtual Reality

All Posts
Newsletter Subscribe Button

Recent Posts

© Copyright 2018 North America Photon Infotech Limited. All Rights Reserved.