The last decade was about a Mobile-first world where smartphones were leveraged to improve customer experiences and increase brand engagement. For the next decade, the shift will be towards AI interfaces as customer engagement moves beyond a Mobile-first approach. In today’s digital age, customers are on their smartphones 24/7. To keep up with these trends, Google recently organized Google I/O 2018, an annual developer conference, and bolstered its innovation drive to use AI technologies, machine learning and natural language processing to power new digital experiences.
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Posted by Arun Agrawal on 09:15
Labels: Google IO