.png?width=592&name=2017-11-28%20(1).png "Digital Trends in Restaurant Industry")
To remain competitive in today’s digital age, restaurants need to effectively take inspiration to analyze and respond to latest digital trends in order to deliver highly-personalized guest experiences. From mobile-first to AI-first, a wide range of emerging digital technologies are set to transform restaurant-guest interactions. The end-to-end dining experience from touch-screen tablets to ordering through a chatbot, and from mobile tracking to guest loyalty, restaurants have transformed from traditional to digital operations. The emergence of promising new digital technologies such as Artificial Intelligence, Mobile and Cloud-First, APIs and Microservices, Augmented and Virtual Reality intertwined with data is transforming how restaurants operate to deliver great guest experiences.
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Posted by Michael Levine on 09:00
Labels: digital transformation, Microservices, Mobile Strategy, Chatbots, Cloud Migration, CX, restaurants, AI, AR, Virtual Reality