Digital Transformation Insights

Thu, 14 Dec 2017

Infographic: The State of Guest Experiences in Restaurants

digital-restaurant-menu-tablet.jpg

Leading Fortune 500 companies are investing in key digital technologies to automate business processes in order to improve their customer experiences. To remain competitive in today’s digital age, restaurants need to effectively analyze and respond to the proliferation of consumer’s digital devices, to anticipate their preferences and deliver an inspiring guest experience. Restaurants need to adapt to the latest digital technologies, adopt digital at the core of their business processes and embrace artificial intelligence, cloud-first and mobile-first approaches to invent, develop and deliver new standards of customer experiences.

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Posted by Saharsh Borar on 09:42

Labels: infographics, CX, restaurants, Guest Experience

Wed, 26 Oct 2016

PhotonWorld Predictions: Did We Hit the Mark?

On November 3rd, 2016, nearly 200+ CxOs and omnichannel experts from Fortune 500 companies like Walgreens, Toys”R”Us, Keybank, Nationwide, and L’Oréal will gather at PhotonWorld 2016 to size-up high stake opportunities for digital innovation and success. The attendees will leverage our predictions on the next critical shifts in consumer behavior and omnichannel trends to bet on in the next 12 months.

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Posted by Poonam Singh on 04:03

Labels: infographics, Omnichannel Personalization, Photonworld, consumer

Thu, 14 Jul 2016

A Brief History of APIs & Microservices [Infographic]

Microservices have stirred a wave of change in enterprise efforts to achieve better service-software architectures, and digital leaders are rushing to capitalize on them for building great digital experiences.

APIs_and_Microservices-Learn_more.jpgUsing microservice architecture, omnichannel APIs remove the complexities of underlying systems to help in building truly seamless and scalable front-end experiences. APIs play a critical role in digital business transformation by helping companies go to market quickly. And by creating custom APIs, some firms have established new ecosystems, scaled up, and disrupted an entire market.

But how did software architecture evolve from traditional, monolithic applications to flexible, decoupled modules?

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Posted by Matt Stone on 12:45

Labels: Technology, infographics, Omnichannel Personalization, Web Services History, Microservices, Service-Oriented Architecture, SOA, API

Wed, 24 Feb 2016

Forrester, IDC & Gartner CX Predictions [Infographic]

Analysts predict that today's personalized experiences and multidiscipline CX strategies
will lead to more immersive omniexperiences, greater capacity, and through embedded cognitive services. Learn more about their digital transformation predictions in this infographic — and contact Photon's omnichannel experts to accelerate your brand's transformation!

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Posted by Binit Kiran on 12:22

Labels: infographics, Omnichannel Personalization, digital transformation, gartner, forrester, personalization, CX

Tue, 25 Aug 2015

Wearable Tech & Rise of Apple Watch Infographic

Intro_apple_watch

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Posted by Marketing Team on 11:00

Labels: Wearables, Technology, infographics, Omnichannel Personalization

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